Frequently Asked Questions
🚚How long does delivery take?
Delivery is free across South Africa. Estimated delivery is 2–5 business days from order confirmation. Business days exclude weekends and South African public holidays.
You'll receive a tracking number once your order ships. Delivery dates are estimates, not guaranteed arrival dates. If we become aware of a delay affecting your order, we'll notify you.
You'll receive a tracking number once your order ships. Delivery dates are estimates, not guaranteed arrival dates. If we become aware of a delay affecting your order, we'll notify you.
↺What if I'm not happy with it?
You may request a change-of-mind return within 30 calendar days of receiving your order, including sale items. Items must be unused, in their original condition and packaging, with all accessories included. Beauty, hair and personal-care products, including wigs, must also be unopened with any original hygiene seals intact.
Contact us before returning anything at info@allgoodzza.co.za or WhatsApp 074 233 8134. Change-of-mind return shipping is at your cost, with no restocking fee. Approved refunds are issued within 2–5 business days of approval; your bank may take additional time to reflect them.
These conditions do not limit your statutory rights for faulty, damaged or incorrectly supplied goods. Read our full returns and refund policy.
Contact us before returning anything at info@allgoodzza.co.za or WhatsApp 074 233 8134. Change-of-mind return shipping is at your cost, with no restocking fee. Approved refunds are issued within 2–5 business days of approval; your bank may take additional time to reflect them.
These conditions do not limit your statutory rights for faulty, damaged or incorrectly supplied goods. Read our full returns and refund policy.